Project Manager/Leader – Senior (Contract)

Job Title: RQ01982 - Project Manager/Leader – Senior

Client: Ontario Ministry of Health in Toronto, ON

Employment Type: Contract

Must Haves:

• ·         10+ years of experience in leading strategic and tactical large scale I&IT business solution projects covering OLTP and OLAP technology domains

• ·         10+ years of experience in developing large I&IT capital and operating project budgets based on multiple funding channels

• ·         10+ years of experience in supervising and providing leadership/guidance to project, operational teams, business clients and vendors 

• ·         10+ years of experience in project governance and other related activities such as managing architecture reviews and approvals.

• ·         Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

Description

• ·         Provide project management of large scale, multi-partner/organization, multi-ministry/cluster, multi-year projects for I&IT initiatives relating to new business solution development, business solution renewal and modernization, and post-implementation operational support

• ·         Provide direction, strategic and technical advice to peer I&IT project managers and leaders, senior management, clients and stakeholders regarding I&IT project planning, I&IT solution options, I&IT development and implementation approaches, risk/issue management and other matters related to I&IT project execution

• ·         Develop and manage I&IT capital and operating budgets of large magnitude and forecast changes; oversee budget control, monitoring and administration

• ·         Manage the procurement process to acquire financial, material and human resources for I&IT projects and negotiate service agreements

• ·         Lead the development and execution of project communication plans for clients and stakeholders.

• ·         Respond to and manage production incidents pertaining to branch supported solutions including stakeholder engagement, issues management and initiation and management of operational improvement projects

• ·         Develop systems performance measures, lead systems testing and evaluation and ensure systems, solution changes and infrastructure renewals are implemented according to established budgets, schedules, and processes

• ·         Provide leadership and guidance to project teams

• ·         Produce design artifacts and documentation which will allow future support of the implemented solutions

Experience and Skill Set Requirements

Program and I&IT Project Management Knowledge and Skills - 50%

• ·         10+ years of experience in leading strategic and tactical large scale I&IT business solution projects covering OLTP and OLAP technology domains

• ·         10+ years of experience in developing large I&IT capital and operating project budgets based on multiple funding channels

• ·         10+ years of experience in supervising and providing leadership/guidance to project, operational teams, business clients and vendors

• ·         10+ years of experience in project governance and other related activities such as managing architecture reviews and approvals.

• ·         10+ years of experience in analyzing I&IT project and operational environments to identify potential risk events and issues, articulate, prioritize and implement recommended mitigation strategies

• ·         Procurement knowledge and skills to support policies and practices in the acquisition of business solutions, development and operational support tools, and project staff

• ·         Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

• ·         Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations

Consultation, Communication, and Collaboration Skills – 25%

• ·         Ability to consult with clients to build an understanding of their business environment, challenges and needs to identify I&IT solutions and advise on technical issues, and provide recommendations to management/staff regarding most effective system solutions and strategies

• ·         Ability to deliver presentations to clients, stakeholders, senior management, and governance boards

• ·         Experience in fostering an effective working environment for staffs, developing and maintaining positive working relationships with other I&IT partners and vendors providing services to projects and operational support

• ·         Experience in effectively managing issues impacting the solutions environment including escalations to senior management

Technical Knowledge – 20%

• ·         Knowledge of the I&IT systems life cycle including analysis, business case development, solution optioning, design techniques, systems development methodologies and tools, testing and implementation to plan/manage large scale multi-year I&IT projects covering OLTP and OLAP technology domains

• ·         Knowledge of industry technology trends, standards, processes and strategies to direct resolution of analysis and design challenges, define project scope, recommend solution options and ensure project compliance and system integration while ensuring that critical business and operational support objectives are met

• ·         Knowledge of operational system environments to support identification and troubleshooting of operational issues and incidents, impacts of infrastructure and solution changes, and identification and recommendation of changes to improve solution performance and stability

• ·         Experience in dealing with financial transactions and fraud detection techniques is nice to have

OPS Experience – 5%

• ·         Familiar with OPS Enterprise Architecture artifacts (or similar) and has ability to produce technical documentation which comply with industry standard practices

• ·         Knowledge of Project Management Institute (PMI) and OPS I&IT project management methodologies

• ·         Experience with OPS Health related projects

Systems Analyst - Senior -Ministry of Transportation in Toronto, ON

Job Title: RQ01499 - Systems Analyst - Senior
Work Location: Toronto, ON

Job Description:

Must Haves:

• ·         CONSENT to the 3 step interview process

• ·         Angular

• ·         Azure

• ·         Must have used Java EE frameworks extensively (Java, EJB, JPA, JSP, Servlets, JDBS, JNDI, etc)

• ·         Docker

• ·         AODA

• ·         GraphQL

• ·         UI: Javascript, HTML, CSS

• ·         Experience working in a complex environment on a cloud application.

• ·         Agile experience

Description

Responsibilities:

• ·         Provide senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of a diverse range of cost effective I&IT solutions.

• ·         Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency

General Skills:

• ·         Provides specialized technical expertise in the overall analysis of the design and architecture of systems solutions.

• ·         Ability to evaluate recommendations and ensures all recommended solutions for improvement are congruent with the project goals and objectives

• ·         Identifies short and long-term project goals/objectives, and as a senior technical expert, defines and identifies program and service delivery requirements in support of the development and/or acquisition of client applications

• ·         Leads the analysis, development and documentation of design and architecture of systems solutions.

• ·         Leads the development of testing, integration and implementation of systems solutions into the clients' applications

• ·         Guides the feasibility studies and cost effective analyses of proposed client I&IT initiatives, ensures all studies and analyses are documented

• ·         Leads the technical aspects of projects related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle (SDLC). This includes planning, scheduling and estimating resources, providing technical expertise, co-ordination, monitoring progress and providing management with project status updates

• ·         Demonstrated experience gathering requirements, translating business documents into technical specifications

• ·         Experience leading development/support teams supporting multi-dimensional and relational databases and their applications for effective planning, budgeting, strategizing and forecasting procedures

• ·         Demonstrated experience designing and developing complex applications utilizing relational and multi-dimensional databases

• ·         Ability to provide implementation and post implementation support as required

• ·         Oversees the research and evaluation of the technical components in the acquisition of software, hardware, technology, systems and products

• ·         Recommends and directs the measurement and improvement of tools, techniques, standards and performance criteria to control the quality of application development initiatives

• ·         Provides coaching and direction to junior analysts throughout the project, related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle

Desirable Skills:

• ·         Knowledge and experience in rapid application development (RAD) methodologies

• ·         Knowledge and experience with middleware and gateways

• ·         Knowledge and understanding of Information Management principles, concepts, policies and practices

• ·         Experience with development/maintenance of documentation as per Methodology

• ·         Good working knowledge of Dimensions and Facts

• ·         Knowledge of multidimensional structures (cubes)

• ·         Ability to gather, review and provide feedback to business requirements

Systems Testing/QA Specialist - Senior (Contract)

Job Title: RQ01994 - Systems Testing/QA Specialist – Senior

Work Location : Toronto - Hybrid

Must Haves:

• ·         Minimum 8 years of hands-on experience in testing Web Applications (.NET) 

• ·         Microsoft DevOps Test Plans 

• ·         Azure DevOps

• ·         Agile

• ·         SQL Queries

Nice to have

• ·         Testing BI reports

• ·         HL7 is an asset 

Responsibilities:

• ·         Provide testing strategy, test plans, the selection of testing tools

• ·         Plan and organize testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, connectivity/error handling. and user acceptance testing (e.g., stress tests)

• ·         Develop test plans, test scripts and test cases and execute these against the various components.

• ·         Work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems

Desired Skills:

• ·         Working knowledge of HL7 is an asset

• ·         Knowledge and experience in at least one programming language

• ·         Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

• ·         Knowledge of one or more automated testing tools

• ·         Experience supporting user acceptance testing and participating in UAT activities

• ·         Knowledge and experience in all phases of the Systems Development Life Cycle

Systems Testing/QA Specialist – Intermediate

Job Title: RQ01985 - Systems Testing/QA Specialist - Intermediate

Client Info: Ontario Ministry of Government and Consumer Services in Toronto, ON.

Work: Onsite

Must Haves:

·         Experience with manual testing

·         Experience in working with commercial off-the-shelf (COTS) software.

·         Knowledge and experience in testing of the Registry system (ex. Catalyst).

·         Knowledge of the systems development cycle (SDLC), software test life cycle (STLC), project management.

·         Knowledge of application development methodologies, techniques and methods, structured

Description

Responsibilities:

·         Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing

·         Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)

·         The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems

General Skills:

·         Experience in planning, organizing and implementing testing efforts at the specified experience level

·         Knowledge of structured methodologies for the development, design, implementation and maintenance of applications

·         Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases

·         Knowledge and experience in the use of automated test tools and version control systems on one or more platforms

·         Experience executing functional tests, non-functional tests and systems level integration tests

·         Experience supporting user acceptance testing and participating in UAT activities

·         Experience with quality assurance principles, practices, tools and structured methodologies

·         Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation

·         Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.

·         Knowledge and experience in all phases of the Systems Development Life Cycle

·         Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills

·         A team player with a track record for meeting deadlines

·         Knowledge of one or more automated testing tools

Desirable Skills:

·         Knowledge and experience in at least one programming language

·         Experience in the use of information retrieval packages

·         Knowledge and understanding of testing methods in an object-oriented environment

·         Knowledge and understanding of Information Management principles, concepts, policies and practices.

·         Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

·         Experience planning and organizing testing efforts for both large and small systems

·         Experience coding automated test scripts to produce sets of automated test cases

·         Experience testing Commercial Off-the Shelf Applications (COTS)

Project Manager with Department of Health in Winnipeg Manitoba (Remote)

Job Title: RFR PM-164 Project Manager - Transformation

Office Location: Off Site - Remote

1) 10 years’ experience as a Project Manager including budget creation and cost tracking, assignment of resources and managing interdependencies in delivering a combination of technology, business and process change, in a complex sector such as healthcare, financial services or other public sectors. The response should include at least 2 examples, including duration of the project or work that totals at least 10 years.

2) 3 years’ managing projects that incorporated organizational change management strategies and plans, using a structured methodology such as Prosci. The response should include at least 2 examples, including the duration of the project or work totaling at least 3 years and specifying the methodology applied.

3) 3 years’ experience as a Project Manager working on projects in a healthcare environment. The response should include at least 1 example including duration of the project or work that totals at least 3 years.

4) 3 years’ experience developing or managing an enterprise project management office. The response should include at least 1 example including duration of the project or work that totals at least 3 years.

5) 3 years’ experience as a Project Manager working on projects in a government environment. The response should include at least 1 example including duration of the project or work that totals at least 3 years.

6) 2 years’ experience as a Project Manager working on projects with indigenous stakeholders and incorporating indigenous societal values into the delivery approach,. The response should include at least 1 example including duration of the project or work that totals at least 2 years.

UX Designer – Senior

Job Title: RQ01843 - UX Designer - Senior

Client: Ontario Ministry of Transportation in Toronto, ON

Must Haves:

• ·         Experience in accessibility compliance testing.

• ·         Experience in facilitating User Research and Usability testing.

• ·         Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS).

• ·         Hands-on experience with Agile.

Responsibilities:

User Experience Designers (Task-based I&IT Consultants) follow these design practices and concepts:

1. Conduct Research - Research is an investigative activity to study and learn about users. You will conduct both exploratory and evaluative research to uncover user problems and test solutions.

2. Collaborate Across Disciplines - As a designer, your job isn’t to know everything. There are many opportunities to conduct collaborative brainstorming activities to help you get input and gather ideas from the rest of your team.

3. Deliver Design Decisions - Design decisions are the real deliverable and you value sharing them through conversation above documentation.

4. Seek Feedback - As a designer, you will be continuously be gathering feedback on yourself, on your work, and on the team throughout the design cycle and project engagement.

5. Communicate Early and Often - An important part of working on an agile and balanced team is having consistent and clear communication at all times. Consistent communication means that teams talk every day.

User Experience Design 40%

• ·         Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

• ·         Ability to iterate your designs and solutions efficiently and intelligently.

• ·         3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.

• ·         Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus

• ·         Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.

• ·         Experience in facilitate User Research and Usability testing activities to produce such outputs as:

o   User Interview Topic Maps

o   User Interview Scripts

o   User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview

o   User Research Findings Report

 Relationship Management - 20%

• ·         Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule

• ·         Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – Discovery, Alpha, Beta, Live or similar delivery methodologies

• ·         Ability to deliver on a (project) product with a balanced team (product owner, user experience designers, developers) by participating in Agile (SCRUM) delivery methodologies

 Technical Skills - 20%

• ·         Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.

 Soft skills - 20%

• ·       Ability to clearly and effectively communicate design processes, ideas, and solutions to    teams and clients.

• ·       Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.

• ·       Strong interpersonal and negotiation skills

• ·       Strong presentation, verbal and written communication skills

• ·       Excellent analytical, problem-solving and decision-making skills

Applications Architect – Senior

Job Title: RQ01952 - Applications Architect - Senior

Work Location: Toronto, ON - Hybrid

Client: Ministry of Government and Consumer Services

Description

Responsibilities:

Provides both Project Management and Application (Oracle PeopleSoft HCM) expertise to the WIN In Cloud project.

Manages all project aspects including but not limited to: Project status reporting, project cost monitoring, project scope management, project risk and issues management, managing I&IT vendors (ITS and Microsoft) and managing System Integrator to ensure high quality deliverables are received by the OPS,

 General Skills:

A hands on project manager who has lead multiple large ERP ($5M+) projects that have a combination of the following attributes:

·         Peoplesoft HCM application

·         DB2/Mainframe to Oracle re-platforming

·         Microsoft Azure cloud environment

·         Proficiency in cloud technologies and service models

·         Knowledge of vendor deliverable management

·         Experience working in a public sector environment

Software Developer – Senior

Job Title: RQ01966 - Software Developer - Senior

Work Location : Toronto ON - Hybrid

Must Haves:

·         10+ years of IBM portal development experience

·         10+ years of J2EE development

·         HTML5 

·         Extensive experience coding for mobile devices

·         AODA Compliancy 

·         Experience with JAWS, WAI-ARIA, HTML 5, Hi Sheriff 

·         S2i portal experience

Nice to have

·         Public Sector Experience

 Description

Responsibilities:

Required to translate technical systems specifications into working, tested applications. This includes:

·         developing detailed programming specifications

·         writing and/or generating code

·         compiling data-driven programs, maintaining, and conducting unit tests

·         Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations

General Skills:

·         Experience in programming and analysis; specialized software package support at the specified experience level

·         Ability to collaborate with IT Professionals throughout the Software Development Life Cycle

·         Experience in structured methodologies for the development, design, implementation and maintenance of applications

·         Experience in design, code, test, debug and document applications

·         Experience in the use of object and/or third generation language development tools

·         Experience in one or more programming languages

·         Experience in application design, latest design patters, deployment and troubleshooting

·         Experience with relational and hierarchical database technologies

·         Experience in the use of information retrieval packages using query languages

·         Experience with one or more communications protocols

·         Experience in structured methodologies for the design, development, implementation and maintenance of applications

·         Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts

·         Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

·         A team player with a track record for meeting deadlines

Desirable Skills:

·         Knowledge and experience with programming Internet-ready applications

·         Knowledge and experience in rapid application development (RAD) methodologies

·         Knowledge and understanding of Information Management principles, concepts, policies and practices

·         Experience with middleware and gateways

·         Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging

·         Ability to provide post-implementation support and resolve any post-implementation technical issues

·         Experience conducting design walkthrough sessions with project team

·         Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

·         Ability to provide user and system documentation as required

Risk/Compliance Specialist – Senior (Contract)

RQ01891 - Risk/Compliance Specialist - Senior

Client: Ontario Cannabis Retail Corporation

Work Location : Toronto

Hours per day or Week: 7.25 hours per day

Employment Type: Contract

Description

We’re looking for a Governance, Risk, & Compliance (GRC) Consultant to support our Information Technology Team. The GRC Consultant will be responsible for managing, assessing, and documenting OCS’s governance, compliance and risk posture as they relate to our information assets as well as providing technical and information security expertise to ensure effective system-wide security analysis, standards, and testing. This role will lead the development and implementation of the system-wide risk management function of the GRC program to ensure information risks are identified and monitored.

 The GRC Consultant will partner with stakeholders to develop policies, procedures, standards, and guidelines around Governance, Risk, and Compliance and conduct risk assessments as needed. The GRC Consultant will assess, evaluate, and make recommendations to management regarding the adequacy of the security controls for OCS’s information and technology systems. Additionally, the GRC Consultant will manage the system-wide information security compliance program, ensuring IT activities, processes, and procedures meet defined requirements, policies, and relevant regulations.

Must Haves:

• Certifications in one or more of the following areas: CISSP, CISA, CRISC, CISM, GRCP, CGRC, GIAC

• 7+ years of progressive work experience in GRC (preferred) or Information Security including cloud, vulnerability assessments/remediation, security operations, and security architecture

• Expert knowledge on GRC areas, including staying on top of new trends/exposures/risks.

• ISO 27001, NIST and related industry standards/frameworks

• 3+ years of GRC experience in a cloud environment

Experience and Skill Set Requirements

Education/Knowledge Requirements: 20%

• Bachelor’s Degree or higher in Information Security, Computer Science, Information Technology, Engineering or equivalent work experience

• Certifications in one or more of the following areas: CISSP, CISA, CRISC, CISM, GRCP, CGRC, GIAC

• Knowledgeable of CIS, ISO 27001, COBIT, NIST and related industry standards/frameworks

• Intermediate knowledge of Threat Risk Assessment (TRA) design and delivery

Experience Requirements: 30%

• 7+ years of progressive work experience in GRC (preferred) or Information Security including cloud, vulnerability assessments/remediation, security operations, and security architecture

• 1+ years of experience implementing and/or using ServiceNow’s GRC module

• 2+ years of experience designing a GRC framework

• 1+ year Project Management experience

• 3+ years of GRC experience in a cloud environment

• Experience working in regulated industries preferred

Technical Requirements: 40%

• Demonstrated ability to lead risk assessment for OCS projects, systems, processes and vendors

• Expert knowledge on GRC areas, including staying on top of new trends/exposures/risks. Demonstrated ability to use this expertise to guide business on how to minimize risks and increase our security.

• Experience creating GRC roadmap and managing the process in alignment with corporate strategy

 Communication Requirements: 10%

• Demonstrated ability to work in a collaborative, teamwork, and professional environment

• Excellent written and verbal communication skills

• Demonstrated relationship building skills

Service Coordinator (6 Months)

Who are we seeking to join our team?

Client is seeking an experienced "Service Coordinator" for its Vaughan office.

You will contribute to the team by performing the following:

• Process and manage customer orders to completion – order entry, order coordination (internally and with our vendors), and ensure prompt customer communication

• Process broadband pre-qualification checks

• Work with existing customers to build strong relationships

• Ensure customer satisfaction by making sure Customer Promise Dates are met

• Handle customer inquiries promptly and escalate issues to management as needed

• Work with other departments to ensure trouble tickets are resolved

• Problem solving

• Perform other duties as required

What do you bring to the team?

• High School diploma and/or equivalent experience

• Technical degree or diploma and a general understanding of Internet connectivity services (DSL, Cable, Wireless), Web Hosting, Cloud Computing, and/or project management is a definite asset

• Minimum 3 years of experience in a customer service-related role required, preferably in a technology-related industry

• Strong customer focus with a commitment to providing exceptional customer service

• Strong commitment to deadlines and work ethic – taking accountability and ownership to overcome roadblocks to ensure Customer Promise Dates are met

• Ability to thrive in a challenging, demanding, and rapidly changing environment without close supervision

• Ability to work cooperatively and effectively with fellow team members, clients and other internal departments

• Flexibility to adapt and accept various tasks to ensure the overall team objectives are met

• Detail-oriented with an appreciation for processes and process improvements

• Desire and interest in pursuing a long term career in the technology industry

• Excellent organizational skills with a strong ability to prioritize

• Excellent written and verbal communication skills

• Strong computer skills, including Microsoft Office programs (Word, Excel, Outlook etc.)

• Prior experience using an order entry management database, a trouble ticketing system, and/or a client relationship management system (e.g. Microsoft CRM) is an asset

Nice to Have

• Bilingual (English/French)

• Account Management experience

Systems Testing/QA Specialist

Job Title: RQ01880 - Systems Testing/QA Specialist – Senior

Work Location 777 Bay Street - Hybrid
Estimated End Date: 2022- 03 - 31
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day

NOTE:

Remote Option: This position is currently listed as "remote" due to COVID-19 related WFH direction. Once ministry staff are required to return to the office, the resource under this request will be required to work onsite as well.

Rate: No rate range provided by client – as per market rates
Candidate has to provide his/her laptop during Interview/contract duration if needed.

Must haves:

·         Minimum 8 years of experience testing and automating applications within electronic health-related projects, ideally with experience testing clinical software systems

·         Hands-on experience with UI and Web Services automation tools such as SOAPUI, Ready API, Postman, Selenium, Selenium WebDriver, JIRA, Data Driven automated testing\

·         Experience working with ORACLE, ETL, SQL

·         Knowledge and hands-on experience with HL7 messages and data structures

·         Knowledge and hands-on experience with FHIR (Fast Healthcare Interoperability Resources)       messages and data structures

·         Experience with testing RESTful APIs

·         Experience with testing system accesses based on OAuth authentication/authorization and JWT tokens

·         Knowledge and hands-on experience with ELK Stack

·         Experience working in Agile-Scrum environment, test planning, test case writing, test case execution, test reporting, manual and automated testing

·         Knowledgeable in Continuous Integration/Continuous Delivery (CI/CD) – Jenkins, Maven, GitLab

Responsibilities:

As a member of the Quality Assurance Testing Team in the role of Senior Systems Testing / QA Specialist, you will be required to:

·         Provide advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing

·         Plan and organize testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, connectivity/error handling and user acceptance testing (e.g., stress tests)

·         Develop test plans, test scripts and test cases and execute these against the various components

·         Work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems

Desired Skills:

o   Knowledge and experience in at least one programming language

o   Experience in the use of information retrieval packages

o   Knowledge and understanding of testing methods in an object-oriented environment

o   Knowledge and understanding of Information Management principles, concepts, policies and practices.

o   Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

o   Experience planning and organizing testing efforts for both large and small systems

o   Experience coding automated test scripts to produce sets of automated test cases

o   Experience in planning, organizing and implementing testing efforts at the specified experience level

o   Knowledge of structured methodologies for the development, design, implementation and maintenance of applications

o   Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases

o   Knowledge and experience in the use of automated test tools and version control systems on one or more platforms

o   Experience executing functional tests, non-functional tests and systems level integration tests

o   Experience supporting user acceptance testing and participating in UAT activities

o   Experience with quality assurance principles, practices, tools and structured methodologies

o   Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation

o   Experience in quality assurance and testing, including unit testing, integration testing, etc.

o   Knowledge and experience in all phases of the Systems Development Life Cycle

o   Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills

o   A team player with a track record for meeting deadlines

o   Knowledge of one or more automated testing tools

Bilingual Technical Support Representative-Remote (Contract or Fulltime)

The selected candidate’s tasks will include responding to customers’ requests for information about the products and services offered by the company, helping customers and providing them with meaningful information about how the service works, assisting customers who want to make changes to their configuration and service with GoCo (Telus), forwarding complex technical requests to the L2 and L3 support teams, receiving claims and complaints from dissatisfied customers, and finding solutions to resolve their problem or source of dissatisfaction.

Job requirements

• Minimum of 1 year's experience in a similar role

• Significant experience in customer service

• Excellent oral and written abilities in English

• AEC or DEC (attestation/certificate of collegial studies) in networks or equivalent (an asset)

• Understanding of traditional and IP telephony (an asset)

 Key expectations 

• Listen to customers, show empathy and understanding for their various needs, and adapt your communication style to customers

• Analyze the customer’s needs, synthesize them and offer written and verbal recommendations

• Communicate with customers in a timely manner to provide them with the necessary information and services, and to identify potential issues

• Gather information and consult with relevant colleagues as needed to ensure follow-up on customer requests

• Resolve customer service matters in a timely manner, including urgent issues

• Prioritize your tasks in order to respond to customer needs in the agreed timeframes, which can sometimes be tight

Systems Analyst – Junior

Job Title: Systems Analyst – Junior

Work Location : Toronto ON - Hybrid

Estimated Start Date: 2021-10-01
Estimated End Date: 2022- 03 - 31
# Business Days: 130
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day
Security Level: No Clearance Required

NOTE:

Remote Option: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once ministry staff are required to return to the office, the resource under this request will be required to work onsite as well.

Rate: No rate range provided by client – as per market rates
Candidate has to provide his/her laptop during Interview/contract duration if needed.

Must Haves:

·         Hands-on intensive experience with IBM Web Content Management

·         Extensive hands-on experience with Wireframes

·         Prior experience with Driver & Vehicle Service Ontario web portal services

·         Experience with Google Analytics and Crystal reports

Responsibilities:

·         Provide senior technical expertise, project leadership and coordination of activities in the development, implementation and maintenance of a diverse range of cost effective I&IT solutions.

·         Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency

General Skills:

·         Provides specialized technical expertise in the overall analysis of the design and architecture of systems solutions.

·         Ability to evaluate recommendations and ensures all recommended solutions for improvement are congruent with the project goals and objectives

·         Identifies short and long-term project goals/objectives, and as a senior technical expert, defines and identifies program and service delivery requirements in support of the development and/or acquisition of client applications

·         Leads the analysis, development and documentation of design and architecture of systems solutions.

·         Leads the development of testing, integration and implementation of systems solutions into the clients’ applications

·         Guides the feasibility studies and cost effective analyses of proposed client I&IT initiatives, ensures all studies and analyses are documented

·         Leads the technical aspects of projects related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle (SDLC). This includes planning, scheduling and estimating resources, providing technical expertise, co-ordination, monitoring progress and providing management with project status updates

·         Demonstrated experience gathering requirements, translating business documents into technical specifications

·         Experience leading development/support teams supporting multi-dimensional and relational databases and their applications for effective planning, budgeting, strategizing and forecasting procedures

·         Demonstrated experience designing and developing complex applications utilizing relational and multi-dimensional databases

·         Ability to provide implementation and post implementation support as required

·         Oversees the research and evaluation of the technical components in the acquisition of software, hardware, technology, systems and products

·         Recommends and directs the measurement and improvement of tools, techniques, standards and performance criteria to control the quality of application development initiatives

·         Provides coaching and direction to junior analysts throughout the project, related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle

Desirable Skills:

·         Knowledge and experience in rapid application development (RAD) methodologies

·         Knowledge and experience with middleware and gateways

·         Knowledge and understanding of Information Management principles, concepts, policies and practices

·         Experience with development/maintenance of documentation as per Methodology

·         Good working knowledge of Dimensions and Facts

·         Knowledge of multidimensional structures (cubes)

·         Ability to gather, review and provide feedback to business requirements

Oracle Supply Chain Planning Functional Consultant

Position: Oracle Supply Chain Planning Functional Consultant

Location: Remote

Duration: Contract  6 Months with possible extension.

Job Description:

10+ years Oracle Applications R12 Functional experience in MFG (BOM, WIP) Inventory Planning along with strong MRP, MPS, Forecast and ASCP planning experience.

Understanding oracle technical know-how.

Would be responsible for liaising with Business teams for requirement gathering.

Translate Business requirements in Techno-Functional Requirement

Solution design, functional specifications and validate with Corp IT for approval

Should have good communication skills to interact and collaborate with client

Excellent domain knowledge and experience in MFG & Engineering Industry

Independent and Confident, Should be able to perform the require analysis independently and provide solutions

Current Openings - Remote location

Location: Remote | Security Clearance

1) UX Designer
2) Scrum Master
3) Web Developer - IAM Systems
4) UI Designer
5) User Researcher - Must be Bilingual (English/French)
6) Service Designer

Bilingual Salesforce Manager

Consulting | Location : Montreal, QC (preferred) | Bilingual (English & French) | Employment Type: Contract | Minimum Experience: 5 Years

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The Opportunity

 The CygniSoft team is helping our clients grow! CygniSoft is looking for a motivated and forward-thinking Salesforce Manager to provide leadership and support to our client in Montreal. This individual will work in a fast-paced and creative environment, collaborating with the consulting team to provide services to clients across Canada. In particular, the Salesforce Manager position will be involved in projects that focus on Indigenous engagement, strategy, community, social (health and education), and natural resource development, as well as other emerging opportunities. The ideal candidate is a reliable self-starter with experience supporting multiple projects, the capacity to deliver high-quality work and build relationships with our clients.

Specific Duties

1. Participate in the full application life cycle from technical design to development, testing, and deployment using contemporary cloud based development tools
2. Interact directly with customer, project team, and other partners to ensure customer success
3. Design, develop and integrate Salesforce applications using modern web technologies
4. Develop proofs of concept (POC) as needed, integrating new components with back office systems during the design and requirements phase to evaluate products and integration strategies
5. Validate application code against unit tests, security tests, and profiling tools
6. Assist in identifying and resolving defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments
7. Produce project documentation, including functional and technical designs, and end-user guides
Key responsibilities
1. Work with the team on product architecture and drive the implementation
2. Build high quality, well-tested components with developer experience and customers in mind
3. Understand the existing architecture and make improvements to the new system
4. Manage your sprint work items
5. Author design docs and drive design reviews with the broader team
6. Other duties as assigned
Requirements and Deadline to Apply

Applications will be accepted on an ongoing basis until the position is filled.. Applicants are asked to provide a resume.

Java Developer

Duration: 3 Months Contract with possibility of extension

Experience : Java 8, Sprinboot, REST APi development,Swagger, JSON, Git

• Experience in working with the presentation layer using HTML5, CSS3, JSP, JSTL, Custom Tag Libraries, JavaScript, JQuery and AJAX.
• Extensive experience in developing Web interfaces using HTML5, CSS3, Bootstrap, SASS, LESS, JavaScript, JQuery, Angular-JS and Backbone-JS.
• Experienced in performing automation using Selenium, Java and performing Behavioral driven testing using Cucumber and Jbehive.
• Worked with Core Java concepts like Collections Framework, multithreading.
• Experience in Test Driven Development(TDD), Waterfall model and Agile methodologies like SCRUM
• Expertise experience in estimations, analysis, design, development, testing, maintenance, performance tuning and deployment of internet, e-commerce and client-server applications using Java, Servlets, JSP, JavaBeans, JDBC, Spring, Hibernate, AJAX, JavaScript.
• Experience with different IDE's like Eclipse, NetBeans, Intellij.
• Good knowledge and experience in Core and J2EE design patterns like Singleton, Abstract Factory, Builder, MVC2, Business Delegate, DAO etc.
• Expertise building SOAP Web services based on AWS (Amazon Web Services).
• Experienced in other front-end technologies such as SASS, LESS, Typescript, BOOTSTRAP, Angular1, Angular1.5, Angular2, Ajax, JSON, NodeJS etc.
• Expertise in various open source frameworks like AngularJS, NodeJS, Struts 2.0/1.2, Spring 2.5/3.0, Spring MVC, IoC, Web and ORM Technology like Hibernate 3.0, JPA, EJB3.0, IBatis, Mybatis, JQuery.
• Expertise in Distributed and Web environments, focused in JAVA Technologies -Java collections, Threads, J2SE, JDBC, Struts, Spring products (core, boot, integrations, security), Hibernate Framework.
• Expertise in Spring Security Modules and Authentication.
• Expertise in Web-Development technologies like Servlets, JSP, JSTL, HTML5, JSON, JavaScript, CSS3, XML, XSL/XSLT, AJAX, JQuery.
• Experience in manipulating the streaming data to clusters through Kafka and Spark-Streaming
• Good understanding of NoSQL Database and hands on work experience in writing application on No SQL database which is MongoDB.
• Extensively experienced in Middle Tier Development using Servlets, JSPs, and EJB (3.0).
• Experience in using DOM4J, JAXB, JAXP parsing and XML Bean to process, validate, parse and extract data from XML files.
• Extensive experience with Web/Application servers likes Apache Tomcat, Jetty, Jboss, Oracle WebLogic Servers, Web Sphere AS and building the applications using ANT, Maven, WEB 2.0 build tool.
• Expertise in various open source frameworks and tools like Struts, spring, hibernate.
• Extensive experience in using IDE's Eclipse, My Eclipse, Eclipse Galileo and RAD.
• Experience in writing SQL Queries, Triggers, and Stored procedures for database transactions. Good OOAD skills and data modeling using UML (Use-cases, Class diagrams, Sequence diagrams etc.)
• Extensive knowledge of XML-based standards and protocols (such as WSDL and SOAP), Service Oriented Architecture (SOA), development of XSD schemas and implementing both SOAP and REST web services.
• Experience in developing User Interface (UI) Applications and professional web applications using HTML5, CSS3, Bootstrap, AngularJS, JavaScript, JQuery, AJAX, RWD, JSON, XHTML and XML.
• Created POC's using NodeJS, MongoDB, Express-JS and Body-Parser to create REST services.
• Experienced in build tools like Ant, Maven, Gradle and using them with continuous integration tools like Jenkins to create and publish application artifacts.
• Experience in working different operations system environments with java in Windows, UNIX, and Linux.
• Experience in working with the Columnar NoSQL Database like HBase, Cassandra to manage extremely large data sets.
• Experience to maintain the source using version controlling tools Visual Source safe, and Rational Clear Case.
• Experience in working with Web/Application Servers like Web logic, JBoss and Tomcat Servers and databases such as Oracle 10g/11g, SQL Server 6.5/7.0.
• Good knowledge of Cloud Foundry and Spring Boot applications
• Expertise in SDLC that encompass with proven analytical and problem solving skills and experience working with Agile methodologies.
• Proven aptitude on learning and working on emergency technologies.
• Extensive experience in deploying, managing and developing with MongoDB clusters.
• Effective Communication and Inter-Personal skills technical design, implementation deployment, and support of the fixed Income Trading Platform and Fixed Income Trading suite of applications and Multi Trading.

Language : English and French

Inhouse recruitment

Does your business need a dedicated, inhouse staffing solution to recruit and manage talent? CygniSoft can handle all your HR processes from your location, minimizing costs and maximizing results.

CygniSoft takes over your company's recruitment, hiring, testing and management of staff. No more excuses for being short-staffed. We hold your hand through the entire affair and make sure you succeed. Our highly trained HR professionals act as your dedicated recruiting department to take care of all your staffing needs. CygniSoft's HR experts keep up with ever-changing laws and regulations, from minimum wage to equal rights for workers in Canada, and help you stay compliant.

Inhouse solutions are best suited for high-volume hiring. We bring our recruitment expertise to you, improving your flexibility, retention, productivity and efficiency. We handle everything from recruitment to onboarding to worker management. And it's fully customizable.

For all your Staffing needs, please contact CygniSoft Inc. Email: info@manager.com

Stop Wasting Time. Find the Right Talent.

Recruiting is a time-consuming process. It's also not an easy one. You need to find the right candidates, screen them, and then convince them to come work with you in spite of all the other opportunities available to them. And once you’ve found your perfect match, they could be snatched up by another company at any moment. It’s a challenge for any company, but it can be especially difficult when you’re a startup or small business with limited resources and funding. However, there are some tips and tricks that can help make this process go as smoothly as possible!

Recruiting is a time-consuming process

Early On When starting a new company, you should start working on your recruiting efforts before you even launch your company. As much as you’d like to hire now and start right away, you may not be able to afford that. So why not start by finding people who are interested in working with you in the first place? Take advantage of free or inexpensive social media tools such as LinkedIn. Ask the right questions on your profile and narrow down your recruiting efforts by finding candidates who are interested in working for you. Once you have a few interested candidates, ask if they want to meet in person. After that, take it from there! Once you have some applicants, make sure you know their profile and past work so you can communicate effectively.

How to go about recruiting when you're a startup

At an early stage startup like Coast to Coast, it’s often pretty easy to find candidates because they tend to be focused on building something they can be proud of. By the time they’re at the later stages, they often have a set of assumptions or prejudices about what it takes to work in a startup and get them to leave their current company to work for yours. You might find it helpful to approach them with an open mind about the challenges you face and about what they can bring to your organization.

Are you ready to start recruiting?

Still, you want to do everything you can to make your job easier. This is where having a recruiting agency like CygniSoft Inc. come in. You’ll be able to create an incredible list of qualified candidates that you can leverage for your job openings. Not only do these agencies give you access to a large pool of candidates, they also get paid when candidates apply for your jobs, and they help you execute an effective job posting. Plus, they have access to all kinds of other resources to help you grow your business, which can make your recruiting process easier. With all that in mind, there are some things to keep in mind when selecting a recruiting agency.

What's the best place to find talent?

The first thing to do is to identify where there is talent to find, which can be as easy as tapping your network of contacts. To find candidates, I recommend LinkedIn, as it's a great way to get an idea of their skills and professional interests. Having a list of companies they've worked for will help you quickly zero in on candidates that are right for your business. Once you've identified your initial candidates, it's important to vet them thoroughly. Scoring the interview will be as important as ever, as that's when you will be evaluating the personality fit as well as any previous experiences they might have.

The ideal candidate for your company

The list of candidates is endless. There are people who are looking for a job, people who want to work for a company that helps them solve an immediate need or solve a long-term problem, people who want to work for an impactful organization. They range from scientists to corporate executives, students to retirees. They are in a wide range of professions and backgrounds, but they all have one thing in common: they are passionate about the company that they’re interested in working for. You need to make sure that these people fit what you’re looking for. That’s why it’s essential that you not only search for the best candidates you can, but also that you go through the right processes to evaluate and screen them, ensure they are qualified, and then make the final decision to hire. 1.

Do they fit in with your company culture?

A company is only as strong as its employees, and if you want your company to last a long time, you’ve got to attract and keep the best people. That’s why it’s important to make sure you’re finding people who will fit in with your organization's culture. For example, if you want a set culture of innovation and risk-taking, you’re not likely to find many people like that in an office where everyone else is fairly cautious and conservative. Make sure your employees like each other. If you want to attract good talent, you should look to match their personalities with the personalities of your current team. And if your team is not that diverse, you might be surprised at how difficult it can be to get a new hire to adjust to your company.

Does their skill set match what you need?

Let’s face it. A good recruiter is going to have some experience in the field that they’re recruiting for. Depending on your business and industry, this can mean some experience in sales, engineering, or other specific technical and tactical areas of your work. This is where your recruiting specialist can really shine. They can offer advice and knowledge that you might not be able to find in your own company. So don’t just look at someone's resume or apply to an open position. If they're an experienced professional, they probably have some strong recommendations from friends and colleagues who could really speak to their specific skill set. This is the key to finding the best talent for your needs. Get to know the person It can be tricky to find people with the right skill set.

Hiring and onboarding tips for startups

Find candidates with the right skills. You don't have to accept the first job offer that you get! Think about what you need to do to really expand your team, and then go about finding people who fit the bill. You can search through Indeed.ca or Monster.ca, see what's posted in your local jobs section, or contact a few colleges to see if they have any openings. You want candidates who have the right mix of experience, but also a passion for the job and the company. If your role requires that you have a certain degree in a particular field, you may need to go through an interview process to find the right candidate with that specific skill set. But if you don't really care about an education background, don't bother doing the interview process. You'll be wasting time and money.

Conclusion

We’ve just scratched the surface of the information available out there on hiring, so let us know how we can help you with your next hire. Meet our highly skilled business owners and recruiters to get more information.

Project Manager (Remote)

• Bilingualism in French & English, written & spoken

• Bachelor's Degree or higher in Business, IT or Computer Science

• At least 5 years of Project Management experience

• Proven experience delivering large customer projects

• Strong communication skills (both verbal and written)

• Telecommunications industry experience

• Technical understanding of Voice and Unified Communications Solutions (i.e. Hosted PBX, On-premise PBX, SIP Trunking, MS Teams)

• Technical understanding of Managed Network Services (routing, switching, secure remote access, IP-VPN solutions, SD-WAN solutions, virtualization)

• Strong understanding of 3rd party vendor relationships, hardware, facilities management • Ability to understand, build, adapt, communicate and deploy technical project plans

• Demonstrated proficiency in MS Project, Excel, PowerPoint, Microsoft 365

• Excellent analytical and problem-solving skills • PMP certification preferred