Usage Tracking

CygniSoft tracks user’s traffic patterns. We do not collect specific data but only track information to determine which areas of our site users like and like to have repeat visits. We do not track what an individual user reads or views, just how well each page performs overall. This helps us to provide quality services and build satisfied clientele. 


CygniSoft does not use cookies to track user traffic patterns. Cookies are text files that are placed as text files in the browser files of your computer

Information Sharing

CygniSoft as a policy does not share any information or documents about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

We have made a significant investment in our server, database, backup and firewall technologies to protect information assets. These technologies have been installed as part of a complex security architecture and protocol.

Opt-Out Provision

We give users options to opt-out wherever necessary and needed. This includes option to provide personal and company information and opting to register with us for sending future reference emails and newsletters.

Cancellation Policy / Refund Policy

CygniSoft believes in helping its customers as far as possible, and has therefore a liberal cancellation/refund policy. Under this policy:

·         There is no cancellation / Refund of orders/invoices raised or placed once the payment is made.

·         In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service. The Customer Service Team after looking into your complaint will take an appropriate decision.

Policy Changes

CygniSoft reserves the right to change any policy, content, images and structure of the website on its will. Please check this sections for periodical changes on policies of the website.

This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.